Privacy Policy

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At Litenet Ltd, we take the privacy and security of personal information seriously. This privacy policy explains how we collect and use information when you visit the Church WiFi website, contact us or become a customer.

Who we are

Church WiFi is a specialist service provided by Litenet Ltd. Litenet Ltd is a UK registered company, company number 11868036.

If you have any questions about how we use your personal information, you can contact us at info@litenetuk.com or telephone 01908 794 794.

Information we collect

When you contact us through this website, by email or by telephone, we may collect information such as your name, email address, telephone number, the name and location of your church or organisation, and any other information you choose to provide as part of your enquiry.

Our website may also collect technical information about visits to the site through cookies and analytics services.

How we use your information

We use personal information to respond to enquiries, prepare quotations, provide and support our services, communicate with customers and carry out the normal administration of our business.

Depending on the circumstances, our lawful basis for using your information may include taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation, our legitimate interests in operating and supporting our business, or your consent where this is required.

Who we share information with

We do not sell or rent personal information.

We may use trusted service providers to help us operate our website and business, for example website hosting, analytics, email, anti-spam and customer-support services. These providers may process personal information on our behalf only where necessary to provide their services.

Services used by this website currently include providers such as GoDaddy, Google and Freshdesk.

Cookies and analytics

This website uses cookies and similar technologies. Some are necessary for the website to function, while others may be used for analytics to help us understand how the website is being used.

You can accept or decline non-essential cookies using the cookie controls displayed on the website.

How long we keep information

We keep personal information only for as long as it is reasonably required for the purpose for which it was collected, including providing services, dealing with enquiries and support requests, meeting legal and accounting obligations and maintaining appropriate business records.

Your rights

Depending on the circumstances, UK data protection law gives you rights relating to your personal information, including rights to access information we hold about you, correct inaccurate information, request deletion or restriction of processing, and object to certain uses of your information.

Where we rely on your consent, you can withdraw that consent.

To exercise any of these rights, contact info@litenetuk.com.

Complaints

If you have concerns about how we handle your personal information, please contact us first and we will do our best to resolve them.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator. 

Last updated: August 2026