We take supporting our customers seriously and we want to make it as easy as possible for you to engage with us in whatever manner you find easiest. Either use the form below to automatically create a ticket in our system, email support@litenetuk.com or call us on 01908 794 794
When raising a ticket it is important to give us as much detail as possible. Include screenshots or pictures where possible. Detail any measures you have already taken and explain any circumstances surrounding the incident so that we can assess and determine the best course of action quickly.
We have business SLAs in place with all of our major service providers, plus, we aim to investigate any reported case within 2 hours of a ticket being created. We take customer support very seriously, it's why Litenet are chosen by so many churches in the UK.
Don't forget to tell us the name and location of your church in the subject field.
No problem, we can still help. Just call us on 01908 794 794 and we will talk through your issues and determine a course of action and agree any costs up front.
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Litenet Ltd is a company registered in the UK: 11868036
Telephone 01908 794 794
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